Privacy is more than a formality at RajaPools. We have built a real data protection system — multi-layer encryption, restricted access, and full transparency about how your information is used.
RajaPools understands that member trust is an invaluable asset. One of the most concrete ways to uphold that trust is to treat your personal data with seriousness and full responsibility. This Privacy Policy exists not out of formal obligation, but because we are genuinely committed to being transparent about how your data is managed on this platform.
Every time you register, log in, or interact with our services RajaPools — whether via the website or mobile app — certain information is collected. This document explains what information we collect, why we collect it, how we use it, who can access it, and what rights you have as the owner of that data.
We wrote this policy in the simplest language possible so you truly understand its contents — not just to have a lengthy document no one ever reads. If any section is unclear, the support team at RajaPools is ready to provide further clarification whenever you reach out to us.
RajaPools only collects data that is strictly necessary to operate its services optimally and securely. The following are the categories of data collected:
| Data Category | Type of Information | Collected When |
|---|---|---|
| Identity Data | Full name, date of birth, ID number, ID photo | Registration & KYC Verification |
| Contact Data | Phone number, email address | Account registration |
| Financial Data | Bank/digital wallet name, account name, transaction history | Deposits & withdrawals |
| Activity Data | Betting history, games played, session duration | Platform usage |
| Technical Data | IP address, device type, browser, operating system | Every visit |
| Cookie Data | Site preferences, login sessions, browsing history | Browsing & login |
We do not collect sensitive data such as health information, political affiliations, or religious beliefs. Credit card details and bank account information are processed through certified payment gateways and are never stored directly on RajaPools servers.
Data collected RajaPools is used solely for the following clearly defined and legitimate purposes:
RajaPools does not sell, rent, or trade members' personal data. However, in the course of operating the platform, there are limited situations where certain data must be shared with trusted third parties:
Keeping member data secure is the highest technical priority at RajaPools. We invest significant resources in security infrastructure that is continuously updated to meet the latest standards:
While we apply the highest security standards, no digital system can guarantee 100% absolute security. RajaPools will promptly notify members if a security incident occurs that may potentially affect their data, in accordance with established incident response procedures.
RajaPools uses cookies and similar tracking technologies to enhance your platform experience. The following types of cookies are used:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect platform functionality.
Member personal data RajaPools is retained for the duration of the active account and for a specified period thereafter based on legal obligations and operational requirements. Our data retention policy:
The rajapools primary server is hosted at an internationally certified data center facility with strict physical and digital security standards.
As the data owner, you hold a number of rights that you may exercise at any time over your personal data at RajaPools:
You have the right to request a copy of all personal data we hold relating to your account.
You have the right to request correction of inaccurate or incomplete data in your account.
You have the right to request deletion of your personal data, subject to applicable legal obligations.
You have the right to request restrictions on the use of your data under certain lawful conditions.
You have the right to receive your data in a structured, machine-readable format.
You have the right to object to the processing of your data for certain purposes.
To submit a request regarding the rights above, please contact the support team RajaPools through available channels. We will respond to your request within a maximum of 30 calendar days.
Services RajaPools is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that such data has been collected inadvertently, we will promptly delete it and close the account in question.
RajaPools reserves the right to update this Privacy Policy at any time in response to technological developments, regulatory changes, or service improvements. Any material changes will be communicated to members via platform notifications or registered email at least 14 days before taking effect.
The "Last updated" date at the top of this page always reflects the latest version of this document. We encourage you to review this policy periodically to stay informed about how your data is protected.
If you have any questions, concerns, or requests regarding this Privacy Policy or the management of your personal data at RajaPools, our team is available 24 hours a day through the support channels on the platform.
Our privacy team is committed to responding to every inquiry within a reasonable timeframe and providing clear explanations of how your data is managed. Your trust is our priority, and we are always open to constructive dialogue about privacy practices.
Not just a written policy — these are concrete measures we apply every day to keep your data secure.
All communications between your device and RajaPools servers are encrypted using 256-bit SSL standards — the same technology used by global banking institutions and militaries.
Your personal data has never been and will never be sold to advertisers, data brokers, or any third party for commercial purposes. This is our absolute commitment.
Member data is accessible only to staff with specific authorization. Every access is recorded in an audit log that is regularly monitored to detect misuse.
When data is no longer needed beyond its retention period, it is deleted using secure sanitization methods that are irreversible — not simply hidden from view.
The rajapools system undergoes regular security audits by both an internal team and independent external auditors to identify and address potential vulnerabilities before they can be exploited.
In the event of a security incident affecting your data, we are committed to notifying you within 72 hours and taking immediate corrective action.
Your data is safe with RajaPools. Join 500K+ members already enjoying Indonesia's trusted online betting platform with top-tier privacy protection.